Frequently Asked Questions

Do you take insurance?

Most practices within Crossings are a “fee for service” business.  This means that payment for services rendered is expected at the time of your appointment.  Gillian Powers, L.Ac. and Mari Katsumi, L.Ac. are in-network with Care First Blue Cross Blue Shield and, if acupuncture is a covered benefit within your plan, you will simply pay your copay at the time of service.   Please contact the front desk if you have questions regarding your specific practitioner and insurance questions.

All Crossings practitioners are fully licensed professionals and are recognized by most insurance companies if their particular profession is a covered service.

Do you provide forms for submission to insurance companies?

Yes! At the end of your appointment you can ask for our receipt (submission) form. It will contain all the contact and diagnostic/therapeutic code information required by your insurance carrier.  This receipt may be submitted along with your insurance company form.

What are the fees for your services?

Fees vary by modality and practitioner. Please contact the front desk for information about a specific modality or practitioner.

Do you take credit cards?

Many of our practitioners do take MasterCard and Visa. Please check with the Front Desk or with your practitioner.

How much time do you require for cancellations?

We ask that you notify us 24 hours prior to your scheduled appointment time. If your appointment is on Monday, we ask that you notify us on Saturday. Osteopathic appointments require 48 hours notification prior to your scheduled appointment. Payment for the full cost of your session is expected for any missed appointments without prior cancellation.